Person
Terry Kutzberg
Researcher, Rutgers University — negotiation study
Researcher at Rutgers University credited with a study on sending a humanizing cartoon at the start of online/email negotiations. Name as given in the episode audio/transcript; referenced, not interviewed, in Episode 2.
Discussed in
- Episode 2 — 2- Five highly effective negotiation tactics
Related
- Reciprocity
- Kotzberg Cartoon Negotiation Study