Source
Super Communicators
Charles Duhigg
Charles Duhigg's book on the science of connection, arguing that skilled communicators aren't defined by charisma or extroversion but by a small set of practiced skills: recognizing which of three conversation types (practical, emotional, social) is happening at a given moment and matching it (see Matching Principle (Conversation-Type Alignment)), asking deep rather than shallow questions, taking turns in mutual self-disclosure, and "looping for understanding" to prove active listening. Source for nearly all of Episode 198, including the Dr. Gafar Adai prostate-surgery case (see Adai Prostate-Surgery Deep-Question Case), the Harvard speed-dating research (see Harvard Speed-Dating Deep-Question Study), and the Fast Friends 36-question procedure (see Fast Friends 36-Questions Procedure).
Discussed in
- Episode 198 — 198-can-charles-duhigg-make-me-popular