Concept

False Consensus Effect

cognitive-bias self-perception

People overestimate how widely shared their own views, habits, and knowledge are. Richard Shotton applies this to marketing self-sabotage: a marketer who spends 40 hours a week immersed in their own brand's logo, colors, and slogan will notice that brand instantly anywhere it appears, and wrongly assumes ordinary consumers — who spend no comparable attention on it — recognize it just as readily. That false sense of "we're already noticeable" is part of why brands under-invest in genuine Distinctiveness (Von Restorff Effect).

Discussed in

  • Episode 5 — 5- The science behind distinctive advertising

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